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Effective Date: January 1, 2018

Last Updated: January 1, 2026

 

Einstein Tutoring respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we collect it, how we use it, when we may share it, and your choices regarding your information, including text message communications.

 

 

1. Who We Are

Einstein Tutoring provides academic support services, including homebound tutoring, hospital tutoring, virtual tutoring, in-person tutoring, and related educational coordination services for school districts, families, and students.

 

 

2. Information We Collect

We may collect personal information that you voluntarily provide to us or that is provided to us by authorized school district personnel, parents, guardians, or other approved contacts in connection with tutoring services.

 

The information we may collect includes:

 

• Name

• Phone number

• Email address

• Mailing address

• School or district name

• Student referral details

• Scheduling information

• Service-related records

• Billing and payment information, when applicable

• Any other information submitted through contact forms, intake forms, contracts, email, phone, text message, or other communications

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3. How We Collect Information

We may collect information in the following ways:

 

• Through our website contact forms

• Through student intake or referral forms

• Through service agreements and related documents

• Through phone calls, text messages, emails, or virtual meetings

• Through direct communication with school districts, parents, guardians, students, or authorized representatives

• Through billing, payment, or administrative processes

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4. How We Use Information

We use the information we collect for legitimate business and service-related purposes, including:

 

• Responding to inquiries

• Reviewing and processing student referrals

• Coordinating homebound, hospital, virtual, or in-person tutoring services

• Scheduling sessions and communicating regarding attendance, cancellations, and service changes

• Managing service delivery and operational support

• Sending service-related updates

• Processing billing, invoices, and payments

• Maintaining business and service records

• Complying with legal, contractual, and administrative obligations

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5. SMS Communications

Einstein Tutoring may use text messaging for informational and service-related communications only. We do not use SMS for marketing or promotional campaigns.

 

Text messages from Einstein Tutoring may include:

 

• Scheduling and appointment coordination

• Session reminders

• Attendance-related communication

• Referral follow-up

• Service updates

• Administrative notifications related to tutoring services

 

By providing your mobile phone number to Einstein Tutoring, you consent to receive informational text messages related to the services you request or receive.

 

Message frequency may vary. Message and data rates may apply.

 

You may opt out of receiving text messages at any time by replying STOP. For help, reply HELP or contact us directly through the contact information listed on our website.

 

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6. No Marketing Texts

Einstein Tutoring does not send promotional or marketing text messages. Our text communications are limited to informational, scheduling, referral, service, and administrative purposes.

 

This distinction matters because text messaging rules are stricter for marketing, and FCC materials note the importance of consent and consumer protections around text messaging. 

 

 

7. Information Sharing

Einstein Tutoring does not sell, rent, or share personal information with third parties or affiliates for marketing or promotional purposes.

 

We may share personal information only when necessary for legitimate business operations, such as:

 

• Payment processing

• Administrative support

• Technology or website support

• Service coordination as required to provide tutoring services

• Legal, regulatory, or contractual compliance

 

Mobile opt-in information and consent are never shared with anyone for any purpose.

Any sharing described in this Privacy Policy excludes mobile opt-in data and consent.

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8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

 

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with contractual obligations, resolve disputes, enforce agreements, and satisfy applicable legal requirements.

 

 

10. Your Choices and Rights

 

You may contact Einstein Tutoring at any time to:

 

• Request access to your information

• Request correction of inaccurate information

• Ask questions about our privacy practices

• Request that we update your contact information

• Opt out of SMS communications by replying STOP

 

The FCC also advises consumers to review privacy policies and look for opt-out options before providing their number on websites, which is one reason your opt-out language should be easy to find and easy to understand. 

 

 

11. Third-Party Websites and Services

 

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

 

 

12. Children’s Information

 

Einstein Tutoring provides educational services that may involve minors, but information submitted to us should be provided by a parent, guardian, school district, or other authorized representative unless otherwise appropriate for the service context. We collect and use information only as reasonably necessary to coordinate and provide tutoring services.

 

 

13. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of our services or website after changes are posted constitutes acceptance of the updated policy.

 

 

14. Contact Us

 

If you have questions about this Privacy Policy or our communication practices, please contact Einstein Tutoring through the contact information listed on our website.